Refund and Cancellation Policy
We understand that circumstances may arise where you need to cancel or request a refund for your order. For cancellations, please notify us as soon as possible. Cancellations made before the order is processed and shipped will be eligible for a full refund. However, once the order has been shipped, it cannot be cancelled.
In the event that you receive a damaged or defective product, please contact us immediately. We will initiate a return process and provide a replacement or issue a refund, depending on your preference and product availability.
For all other refund requests, we assess them on a case-by-case basis. We strive to ensure our customers' satisfaction and will work with you to resolve any issues. Our commitment is to provide fair and transparent policies that prioritize your satisfaction. For further details or to initiate a refund or cancellation request, please contact the customer support team.